First, contact us by filling out the Contact Form. At this point, one of our experienced patient liaisons will be in touch to help guide you through the entire process.

If our surgeons found you to be a good candidate for surgery, an evaluation report will be sent back that contains their findings, recommended treatment plan, and surgery package details including total package cost.

Your liaison will assist with all hotel arrangements and travel planning to help make your journey as painless as possible. We require some pre-op testing to be performed by your local doctor prior to coming to Germany, and your liaison will help coordinate that with you as well.

Our driver will pick you up from the hotel (typically the following day), take you to your pre-op appointments, and admit you to the hospital.

This is the day you’ve been waiting for.

You and your support partner(s) will be transferred from the Elisabeth hospital to the Stays by Friends hotel which is connected to the Medicos AufSchalke rehab center. Here you will undergo more advanced rehabilitation and physiotherapy. Your stay at Medicos is typically 6 days but varies from patient to patient.

Before you fly home, you’ll be given a packet that contains orders for new X-Rays (typically 3 months and 6 months post-op), a letter of medical necessity, and an itemized list of all medical services provided. After you return, your primary care doctor should order your X-Rays at the intervals requested by your surgeon and continue to prescribe pain medications (only if needed). In almost all cases, there is no need to return to Germany for follow up. The required X-Rays are typically all that’s needed for follow up care. Most issues can be addressed digitally over email.